Innovation the name of the game at Roland-Garros

Through its various platforms, Roland-Garros is continuing with its digital transformation and staying at the cutting edge of technology and the user experience. From optimised interfaces and enriched content to even more detailed stats and match facts, we take a look at the digital and technological innovations you can expect at the 2020 tournament.

A must-have mobile app

A clearer and sharper design: the 2020 version of the Roland-Garros mobile app enhances the user experience and allows them to enjoy the tournament to the full, both inside and outside the venue.

App users can keep right up to date with the tournament thanks to live scores, results, Roland-Garros radio and stats on their favourite players. Real-time scores and point-by-point analysis further enhance the fan experience. The players’ section has also been reworked, while users can now perform by-country searches to find their favourite players.

The app features official, exclusive content that fans can access from the qualifying competition all the way through to the final: tournament programme, draw, player profiles, articles, live radio, photos and videos.

More and more tennis fans are downloading the Roland-Garros app, which this year also features a redesigned interactive map. Easy to use, it helps them to find their way around the venue in real time.  

A new improved website

Year after year, Roland-Garros strives to provide its fans around the world with a better experience. With that goal in mind, the 2020 tournament website (www.rolandgarros.com), which is available in French and English, boasts a number of new features.

Mobile and tablet browsing has also been enhanced for easier reading. Player factfiles have been revamped to offer more details to users, who will also have access to the Match Center, a stats analysis tool developed in collaboration with Infosys, the tournament’s digital innovation partner.

Whether you’re a stats hound or just the curious type, you’ll find out everything you need to know about your favourite players and you’ll also have the option of receiving real-time online updates about them and the tournament.

Last but not least, the RG Fantasy Game returns this year with a brand new interface featuring in-depth stats to help you pick you team and take on your friends and the rest of the world. Play the game, lead your team to victory and win some fantastic prizes!

RG Players, an all-inclusive service fit for champions

Roland-Garros is innovating in every way possible and this year offers players and their entourages an app designed to help them with their everyday needs: accreditation, accommodation, travel, management of practice sessions, racquet stringing, prize money, media, restaurants, admin, etc.

And, as the icing on the cake, the app also gives every player in every competition the chance to analyse both their game and those of their opponents in depth, thanks to automatically generated videos and stats that highlight their strengths and the areas where they can improve.

One eye on the future

Organising a major international tournament also involves running the rule over technologies that improve the way in which fans access the venue. With that goal in mind, the teams at Roland-Garros have been testing innovative solutions (biometric and smartphone-based accreditation systems) in real conditions to manage access and spectator flows in and out of the venue and in the stands.

“Roland-Garros is innovating more than ever before,” said Nathalie Ricard Deffontaine, Head of Digital Communication and Transformation. “The various innovations offered across our platforms complement an already excellent service. Our teams have made use of data mining, AI, integrated maps and facial recognition to offer an even better experience for spectators, players and fans in general and to trial new flow-management solutions for the organisers.”